Are you in need technical assistance or support? Do you want to find out if something is possible? Or do you just have questions?
Our Technical Support Team is here to answer your calls every Monday – Friday, 8am – 5pm (CST) at 1-833-469-9520. Or submit a support ticket here.
With just one call or one email, Newline’s world-class technical support can help you get the most out of your interactive display, as well as walk you through any support needs you might have!
Newline Damaged Product Policy
If a shipment is received with damaged items, it must be notated on the delivery receipt at the time of delivery. If it is not notated on the delivery receipt, Newline must be notified within 5 days of delivery (including weekends), in order to reship the damaged items at no cost. In certain situations, we may be able to make an exception to this policy but that will be weighed on a case-by-case basis.
Newline Missing Product Policy
If a shipment is received with missing items, it must be notated on the delivery receipt at the time of delivery. If it is not notated on the delivery receipt, Newline must be notified the same day as delivery in order to reship the missing items at no cost. In certain situations, we may be able to make an exception to this policy but that will be weighed on a case-by-case basis.