FAQ on How to Prepare for a Class

We have put together a list of more frequently asked questions below on How to Prepare for a Live Online Class using our online interactive Newline Engage Cloud.

However, if you cannot find what you are looking for, please send us an email at support@newline-interactive.com

You may benefit from our other FAQs listed below:

Adding Material to Your Board: #

  1. How to paste images from external sources on my board? 
    • Copy an image using Ctrl-C (Command-C on Mac) and paste into the whiteboard using Ctrl-V (Command-V on Mac).
  2. Can I simply drag and drop material to whiteboard?
    • Yes, select the image, PDF, audio or video file from your computer or browser window and drag and drop on your board directly.
  3. How to upload a file to the whiteboard? 
    • The “Upload File” option from the left side tool bar lets you select a file to upload to the board.
    • The following formats are supported: Multi-page PDF, PNG, JPEG Files
    • For multi-page PDFs, each page adds a page to the whiteboard and you can switch between pages of the uploaded PDF file by using “<<” and “>>” controls or directly typing in the page number at the lower left corner of the board
  4. How can I create a live class material before the beginning of the class and use it for future classes?
    • Once you have uploaded your worksheets, and other teaching material to an instructor board, you can “Save a Copy” of this board for your future classes.
    • Subsequently, after logging-in, from the instructor board, you can click on “Manage Boards” to see all of your previously saved and copied boards.
    • Select the one for the class you are currently conducting by clicking on the “View” icon. It will take you to your previously saved board.
    • Now you can start inviting students just like you would usually do.

Saving, and Sharing Boards: #

  1. Can all the boards be saved into one PDF file after the class has ended? How can I do that?
    • Yes. To save boards of all of your students boards, click on “Download” from the left side panel.
    • You will have an option to download only yours and as an instructor you have an option to download the entire class.
    • The boards will be downloaded as a single PDF which you can find in your download folder of your computer.
  2. How can I re-use my previously saved boards for future classes?
    • After logging-in, from your instructor board, click on “Manage Boards” and launch the board from your previously saved boards by clicking on the arrow at the lower right corner of the tile.
    • That will launch your previously saved board and you can now start teaching the usual way by inviting students to this board.

Accessing Boards After Class: #

  1. Will students have access to their boards even after the class has ended?
    • Yes. This can work in two ways. If students have signed-up and have logged-in, they can use “Manage Boards” on the left side panel to save their board for future use.
    • If students have not signed-up, they can always use the invite link in the same browser/device to go back to their boards. By default all boards are auto-saved and hence accessible for 3 weeks.
    • If you need to access your boards for longer than 3 weeks, you can extend the expiry date by clicking on the “refresh” icon next to your board.
    • For longer duration storage, you can “export” your board (Tools →Manage Book →Export Board), save the downloaded file to your local computer safely.
    • Later, at the beginning of your next school year, you can use Tools →Manage Book → Import Board, point to previously saved file and import the board.
  2. Is it possible to prevent students from adding/updating the boards after the class had ended?
    • Yes. A teacher can now lock the boards so students can not make any changes.
    • From the Instructor board, a teacher can click on “Avatar” on the upper right, and it will open up a pop-up window.
    • Select “Lock Class”. This will lock all students’ boards and they will see a message “Board Locked by Teacher”.
    • To unlock, simply click on the “Avatar” on the upper right and select “Unlock Class”.

Newline Engage Cloud with Zoom and Google Meet-up: #

  1. How can Newline Engage Cloud work with Zoom or Google Meet-up video conferencing?
    • You can use Zoom, or Google Meet-up to start your video conferencing, and launch Newline Engage Cloud from your browser in a separate window.
    • Once on instructor board, you can invite students by copying the link in the Zoom or Google Meet-up chat window.
    • Students can click on that link and join the whiteboards in their own browser as a separate window to the video conferencing or as a separate tab in the same browser

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